Shipping & Return Policy

Shipping policy

Free 2-4 Delivery Days within UK

Anywhere in Europe

£9.99 - Delivery 4-12 days 

Return Policy for PSS - Kids Sporting Gear 

At PSS, we want your little ones to enjoy their sporting gear with peace of mind. Here's our return policy to ensure your satisfaction:

Return Eligibility:

All returns must be initiated within 30 days from the date of delivery.

Items must be unused, in their original packaging, and with all tags attached.

Initiating a Return:

Email us at info@primesportsshop.co.uk

Return Shipping:

Customers are responsible for return shipping costs, except in the case of defective or damaged items where we will issue a return label. 

We recommend using a tracked shipping method for returns.

Refund Process:

Once we receive your returned items, refunds will be processed within 3-5 business days.

Refunds will be issued to the original payment method used during the purchase.

Exchanges:

If you'd like to exchange an item, please follow the return process, and then request for the availability of the desired item.

Damaged or Defective Items:

If you receive a damaged or defective item, contact our customer service within 72 hours of receiving the product. We will arrange for a replacement or issue a full refund.

Contact Information:

For assistance or inquiries, reach out to our customer service team at info@primesportsshop.co.uk.

Note: This return policy is subject to change, and any updates will be communicated through our website.

We appreciate your trust in PSS. Our goal is to make your shopping experience enjoyable and worry-free.